As an Active Care Recipient (member), if you would like additional loved ones added to the app, simply click the “Invite Care Team” button on the Home screen. This will bring up a screen where you can invite another person by manually entering their name and phone number or selecting someone from your phone contacts. You will then be taken to a screen where you assign a Supporter role to this person. A Supporter has limited read-only access where a Responsible Party has full access to the app. The last step is to check a box authorizing the sharing of your health information with this person in the Care Memo app. You will have the opportunity to renew authorization once a year.
As a Responsible Party, you’d follow the same steps listed above with a special step to validate your legal role.
As a Supporter, if you would like additional loved ones added to the app, simply message the Active Care Recipient (member) or the Responsible Party and ask that they consider adding the person(s) to their Care Team. You may also message the healthcare professional on the Care Team. One of your healthcare professionals will start the process to invite them to the app, which may require requesting documentation such as a Power of Attorney or Release of Information. NOTE: This functionality may not be available to all users.